Overview:
FTP, or File Transfer Protocol,
is a method of moving files from one computer to another. In the case of
your domain, it can be used to move files from your home computer to
your domain, using a freely downloadable program, such as
CuteFTP (Windows) or
Fetch (Mac). As a control panel
owner, your control panel username and password serve as your FTP
username and password, but to allow others access to your domain via
FTP, you must first add them as users with the FTP User Manager.
The FTP User Manager allows you to create and manage FTP
users on your domain. You assign each FTP user a unique login and,
optionally, limit her access to a specific subdirectory of your site; in
this case, the user can only establish an FTP connection to the
subdirectory you have specified. You might, for example, add the user
janedoe and only give her
rights to the files at www.example.com/janedoe.
When you add a new FTP user, you also set
quota for her. The quota for an FTP user is
the maximum amount of diskspace (in megabytes) her directory can use.
This maximum can be no more than 5MB less than your domain diskspace
quota, and it is cumulative. For example, if you have three FTP users
and your domain diskspace quota is 200MB, you may set any (or all) of
your FTP user quotas to 195MB; however, once your actual domain
diskspace exceeds 195MB, your FTP users will not be able to do anything
that increases diskspace used by their home directories.
Providing FTP access to other users allows you to
distribute the administrative work (required to maintain your domain).
You can assign users to specific subdirectories so that they may only
update certain portions of your website; for example, you could assign a
user to maintain the About Us portion of an online store, located at
example.com/aboutus. You might also allow a
user to create her own websites with a subdirectory of yours (e.g.,
example.com.com/username). For example, you
could assign a user to maintain the About Us portion of an online store,
located at example.com/aboutus.
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Managing Users
To add a new user:
-
Click Add New User.
-
Fill out the form that loads, and then click Apply
to add the new user.
-
Repeat for each user you wish to add.
Username
The name that user will use to log-in via his or her FTP
client. It must be between three and eight alphanumeric characters long,
and begin with a lowercase letter.
Password
The user's password.
Verify Password
The password must be entered a second time, to confirm
that there are no typos.
Quota
The amount of space this user's subdirectory may occupy
on your domain. The maximum quota allowed is five MB less than your
domain/user quota.
Starting Home Directory
If this is left blank, this FTP user will have access to
example-www (the highest web-accessible
directory on your domain), and any files and/ or directories that are
associated with it. The default subdirectory is the user's username
(e.g. example-www/username, and web accessible
at example.com/username).
Note: The user will have access to all
subdirectories of his or her Home Directory, so choose this location
wisely.
To edit a user account:
-
Click on the user's username
in the list of Current FTP Accounts.
-
A form listing the user's username, password, and
home directory will load. You may change
password and quota.
-
Click Apply when
finished.
-
A notice will display informing you that the
operation will be completed within 10 minutes.
To delete a user:
-
Click the user's username
in the list of Current FTP Accounts.
-
A page with information about the user will appear.
Click Delete User.
-
You will be given the option to remove the user's
home files and directory. Choose Yes or
No and click Apply.
-
A notice will display informing you that the
operation will be completed within ten minutes.
FTP user accounts can be set up with all our
hosting
packages.
